NURHIDAYAT, NURHIDAYAT (2019) MANAJEMEN PELAYANAN TIKET DAN AKOMODASI PENUMPANG KAPAL PADA PT. SAKTI INTI MAKMUR CABANG BAWEAN-GRESIK. KARYA TULIS.
![[img]](http://repository.unimar-amni.ac.id/style/images/fileicons/text.png) |
Text
BAB I.pdf Download (289kB) |
|
Text
BAB II.pdf Download (324kB) |
Abstract
As an archipelagic nation with a sea area two times larger than the land, placing the position of Sea Transportation as the seat of the most important significance of Sea Transportation, has been seen since the Age of our ancestors first with small wooden boat traditional and sober, they were able to perform inter-island trade, State neighbors, even to Madagascar and East Africa. Bawean Island Sea Transportation Means are needed. With the Ship Passengers and goods, facilitate to serve their needs. 60 percent. Experience is done using quantitative methods deskriptif.Sampel in this study was a passenger ship passengers and goods on the island of Bawean and using the technique of incidental sampling. Teknik data collection in this research was conducted by interview and then circulate the service user satisfaction questionnaire with a sample of 20 vessel data using a testing technique hypothesis testing t-test. obtained in research is level of security and safety in the process of arriving and departing ships. Because the Office of Technical Implementation Unit Class III Bawean-Gresik able to meet the needs of ship safety procedures required by the goods and passengers. And passengers feel comfortable with the service tersebut.Saran investigators in this case the Port Organizer Unit Office Class III Bawean-Gresik must perform the Procedures and Handling Ship’s Document in the Port Bawean. Keywords : Service management ticketing and passanger accommodation on PT.Sakti Inti Makmur Bawean-Gresik.
| Item Type: | Article |
|---|---|
| Additional Information: | 135130119 |
| Subjects: | Nautika |
| Divisions: | Program Studi > D3-Nautika |
| Depositing User: | AMNI Perpustakaan Semarang |
| Date Deposited: | 13 Mar 2020 02:04 |
| Last Modified: | 13 Mar 2020 02:04 |
| URI: | http://repository.unimar-amni.ac.id/id/eprint/2329 |
Actions (login required)
 |
View Item |