KEVIN, ALFARIZI (2022) PENGARUH FAKTOR KEPERCAYAAN, ANTRIAN PESAWAT DAN WILDLIFE HAZARD DALAM MENINGKATKAN HUBUNGAN BAIK ANTARA PIHAK BANDARA DENGAN MASKAPAI PENERBANGAN DI BANDARA JENDERAL AHMAD YANI SEMARANG. SKRIPSI.
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Abstract
The success of a company engaged in airport services is if the services offered by the company can be accepted by the Airline Party and can make the Airline Party satisfied by using its services at the airport (in this study the company in the service sector at the General Ahmad Yani airport, Semarang). Good relations with stakeholders are influenced by various factors including, Trust, Aircraft Queues and Wildlife Hazards. All three have an important role in influencing good relations with the Airline. The purpose of this study was to determine whether there was an influence of Aircraft Queue, trust, and Wildlife Hazard at Jenderal Ahmad Yani Airport, Semarang. The sample in this study was 100 respondents who were airline employees and airport ground staff, General Ahmad Yani, using purposive sampling technique. The analytical technique used is Multiple Linear Regression. Based on this analysis, the following regression equation was obtained: Y = 0,733 + 0,333X1 + 0,203X2 + 0,385X3 + µ From the regression equation, it can be seen that the most dominant variables affect the trust variable (X1), aircraft queues (X2), Wildlife Hazard (X3) have a contribution of 56.1% in influencing Good Relations with Stakeholders (Y). While other factors that affect the increase in the number of passengers (100% - 56.1%) = 43.9%. So, the remaining 49.0% other variables that were not proposed in this study. Keywords: Aircraft Queue, Trust, Wildlife Hazard, and Good Relations with the Airline.
| Item Type: | Article |
|---|---|
| Additional Information: | 181904106 |
| Subjects: | Transportasi |
| Divisions: | Program Studi > S1-Transportasi |
| Depositing User: | AMNI Perpustakaan Semarang |
| Date Deposited: | 17 Jan 2023 03:36 |
| Last Modified: | 17 Jan 2023 03:36 |
| URI: | http://repository.unimar-amni.ac.id/id/eprint/4820 |
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