FARHAN, ABDUL AZIZ (2022) ANALISIS PELAYANAN, KEAMANAN DAN KEMUDAHAN AKSES INFORMASI TERHADAP KEPUTUSAN PENGGUNAAN JASA PENGIRIMAN BARANG DI PT. SAUDARA PERKASA LANCAR. SKRIPSI.
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Abstract
In the study analysis of three variables of research analysis of service, security and easy access to information. As an independent variable that influences variable dependence, namely sercive usage decisions. Formulation of the problem, the aim of the researcher and the hypothesis in this study is to analyze the positive and significant influence individually between the independent variables, namely: analysis of service, security and easy access to informastion on the dependent variable, namely service usage decisions. In this study the object taken was a service user in the PT. Saudara Perkasa Lancar. The data analysis technique is multiple linear regression techniques. Based on the results of research and data analysis the regression equation is produced: Y = - 0,208 + 0,363. X1 + 0.373. X2 + 0,250. X3 + µ The results of multiple linear equations show that there is a positive and significant effect between service analysis on service usage decisions (t count 4.6611> t table 1.661), security have a positive and significant effect on service usage decisions (t count 3,634> t table 1,661 ), easy access to information has a positive and significant effect on service usage decisions (t count 3,634> t table 1,661). The influence of the three research variables is very strong with the correlation value R2 shows the number R Square of = 35.9%. And 64.1% of cruise service usage decisions is influenced by research variables that were not detected in this study. Keywords: Service Analysis, Security, easy acces to informatio
| Item Type: | Article |
|---|---|
| Additional Information: | 181904072 |
| Subjects: | Transportasi |
| Divisions: | Program Studi > S1-Transportasi |
| Depositing User: | AMNI Perpustakaan Semarang |
| Date Deposited: | 16 Jan 2023 05:55 |
| Last Modified: | 16 Jan 2023 05:55 |
| URI: | http://repository.unimar-amni.ac.id/id/eprint/4781 |
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