ANALISIS FAKTOR YANG MEMPENGARUHI KINERJA OPERASIONAL PERUSAHAAN FREIGHT FORWARDING DALAM MENUNJANG KEGIATAN EKSPOR PADA PT. RAJA ABADI SAMUDERA RAYA SEMARANG

MIFTAKHUL, MUSLIMAH (2021) ANALISIS FAKTOR YANG MEMPENGARUHI KINERJA OPERASIONAL PERUSAHAAN FREIGHT FORWARDING DALAM MENUNJANG KEGIATAN EKSPOR PADA PT. RAJA ABADI SAMUDERA RAYA SEMARANG. SKRIPSI.

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Abstract

PT. Raja Abadi Samudera Raya Semarang as one of the freight forwarding companies that serve goods export and import shipping services, both by land, sea and air, as well as trucking and werehouse services. This study aims to analyse the significance factors of Sea Export Process, Forwarding Responsibility, and Warehouse Handling Process towards the operational performance of Raja abadi branch Company in Semarang. This study is performed to the company's staff members as the population of 70 respondents. The data collection involves observations, literary reviews, interviews, documentations, and questionaires. Furthermore, the analysis technique used in this study is based on the result of research and multiple analysis using SPSS v.23 program. Based on the results of the research, the following equations are generated : Y = 2,752 + 0,268X1 + 0,342X2 + 0,184X3 + µ Based on the multiple linear regression equation, the study found out that the most dominant variable in the operational performance of the company is the Forwarding Responsibility variable with the regression coeficiency of 0,342. Furthermore, the determinated coeficiency (adjusted R square) showed a result of 0,707 or 70,7%. This means the operational performance of the company is governed by the variables of Sea Export Process, Forwarding Responsibility, and Warehouse Handling Process by 70,7% as well as other factors by 29,3%. Therefore, it is found that Air Export Process, Forwarding Responsibility, and Warehouse Handling Process played a positive and significance role for the operational of the Raja abadi branch Company in Semarang. Key words: Operational performance

Item Type:	Article
Additional Information:	171804150
Subjects:	Transportasi
Divisions:	Program Studi > S1-Transportasi
Depositing User:	AMNI Perpustakaan Semarang
Date Deposited:	30 Sep 2021 02:12
Last Modified:	30 Sep 2021 02:12
URI:	http://repository.unimar-amni.ac.id/id/eprint/3724

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