Items where Author is "Izza, Mafruhah"

Article

Adenanthera, Lesmana Dewa and Nurul, Istiqomah and Izza, Mafruhah (2020) Sheltered Workshop Model on Social Protection and Empowerment of People with Disabilities (PwDs) to Prepare Competitive Human Resources in the Era of the ASEAN Economic Community. International Journal of Innovation, Creativity and Change, 12 (8). ISSN 2201-1323

Adenanthera, Lesmana Dewa and Izza, Mafruhah and Nugroho, S.B. MARIA and Mudjahirin, Thohir and Indah, Susilowati (2019) Improving service excellence on passenger ships in Indonesia. IMPROVING SERVICE EXCELLENCE ON PASSENGER SHIPS IN INDONESIA, 12 (2). pp. 130-145. ISSN 1742-7541

Adenanthera, Lesmana Dewa and Izza, Mafruhah and Nugroho, S.B. MARIA and Mudjahirin, Thohir and Indah, Susilowati Model of Port Management to improve the Service Quality for Passengers. Journal of Management Systems, 20 (173). ISSN 2668-4861