PELAYANAN KEDATANGAN DAN KEBERANGKATAN KAPAL PADA PT. KAESFAPE JAYA SHIPPING DI PELABUHAN SAGULUNG BATAM KEPULAUAN RIAU

ARIF, KURNIAWAN WIBOWO (2019) PELAYANAN KEDATANGAN DAN KEBERANGKATAN KAPAL PADA PT. KAESFAPE JAYA SHIPPING DI PELABUHAN SAGULUNG BATAM KEPULAUAN RIAU. KARYA TULIS.

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Abstract

In connection with the increasing number of goods flowing in the port areas of each country of Indonesia, thus there will automatically be more and more vessels operating in Indonesian ports. This has a negative side for shipping companies because not all shipping companies have branches in their respective ports in Indonesia. Due to limited human resources, time, implementation of loading and unloading, related agencies, and handling of ship documents clearance in and clearance out in the ports of each country of Indonesia. The shipping company agent has the duty and responsibility to provide services to the needs of the vessels it represents, therefore the shipping company agents must establish good relations with the relevant agencies, in order to facilitate the implementation of duties and responsibilities. In its daily activities, PT. Kaesfape Jaya Shipping must improve services so that service users are satisfied and do not switch to other companies and expand their marketing development to increase their business network. There needs to be an addition of new Human Resources (HR) in the operational sector so that in handling the agency the ship runs effectively and efficiently. Keywords: Shipping Company, Agents, Clerance In and Clearance Out

Item Type:	Article
Additional Information:	165410045
Subjects:	Ketatalaksanaan Pelayaran Niaga
Divisions:	Program Studi > D3-Ketatalaksanaan Pelayaran Niaga
Depositing User:	AMNI Perpustakaan Semarang
Date Deposited:	23 Jan 2020 07:20
Last Modified:	23 Jan 2020 07:20
URI:	http://repository.stimart-amni.ac.id/id/eprint/789

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