ANALISIS FAKTOR PELAYANAN DOKUMEN, PRODUKTIVITAS BONGKAR MUAT DAN JASA PEMANDUAN TERHADAP WAKTU TUNGGU KAPAL (WAITING TIME) YANG SANDAR DI DERMAGA TANJUNG PANDAN (Studi Pada PT. Pelindo II Belitung)

MUHAMAD, NOOR (2023) ANALISIS FAKTOR PELAYANAN DOKUMEN, PRODUKTIVITAS BONGKAR MUAT DAN JASA PEMANDUAN TERHADAP WAKTU TUNGGU KAPAL (WAITING TIME) YANG SANDAR DI DERMAGA TANJUNG PANDAN (Studi Pada PT. Pelindo II Belitung). SKRIPSI.

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Abstract

The waiting time of the ship is the amount of time from the submission of the mooring application after the ship arrives at the berth location until the ship is moved towards mooring until it arrives at the mooring. Tanjung Pandan Port is a port located on Jl. Tanjung Pandan Port, Belitung Regency, Bangka Belitung Islands. This study aims to determine the effect of document services, loading and unloading productivity and guidance services on ship waiting times at Tanjung Pandan Port. The population in this study was ship crews at Tanjung Pandan Port and the sample used in this study was 82 respondents. The sampling technique used is probability sampling type simple random sampling, then the data is analyzed using multiple linear regression with the help (software) Statistical Package For Social Science (SPSS) Version 26. The formulation of regression in this study is as follows: Y = -1.588 + 0.391X1 + 0.400X2+ 0.320X3 + μ From this equation, it is known that the most dominant variable affecting ship waiting time is the loading bongar productivity variable with a regression coefficient of 0.400. The coefficient of determination has an adjusted R square value of 0.676 / 67.6%. This translates to 67.6% of ship waiting time (Y) which can be explained by independent variables namely document service variables (X1), loading and unloading productivity (X2) and guidance services (X3). While the rest (100%-67.6% = 32.4%) is explained by other variables outside the model that are not explained in this study such as weather variables, number of work gangs, and so on. Keywords: ship waiting time, document services, loading and unloading productivity and guidance services.

Item Type: Article
Additional Information: 181904147
Subjects: Transportasi
Divisions: Program Studi > S1-Transportasi
Depositing User: AMNI Perpustakaan Semarang
Date Deposited: 06 Oct 2023 00:21
Last Modified: 06 Oct 2023 00:21
URI: http://repository.unimar-amni.ac.id/id/eprint/5691

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