RIZKI, DINAL MAULANA (2022) ANALISIS PENGARUH SISTEM INFORMASI, PENJADUALAN, FASILITAS, KENYAMANAN, TERHADAP KEPUTUSAN MENGGUNAKAN JASA BUS PO. SINAR JAYA JURUSAN TEGAL - JAKARTA. SKRIPSI.
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Abstract
This research is motivated by the increasing needs of the community in the field of transportation, especially in the use of buses. Buses are one of the most popular types of transportation today. As time goes by, the demand for services using buses is increasing and it is demanded to be fulfilled. Po Sinar Jaya as one of the companies engaged in bus services that will always provide the best and satisfying service. This study aims to determine the effect of information systems, scheduling, facilities and convenience partially on the decision to use services. The population in this study were users of the Po Sinar Jaya bus service and the sample of this study was 100 respondents. The sampling technique was nonprobability sampling with the type of sampling, namely incidental sampling. Analysis of the data used in this study is descriptive analysis and quantitative analysis, the data were analyzed using multiple linear regression analysis with the help of (software) Statistical Package For Social Science (SPSS) version 26. The results of the study by partially testing the t-test hypothesis showed that information systems, scheduling, facilities and convenience have a positive and significant effect on the decision to use services. Based on the research results, it can be seen that the research model of the multiple linear regression equation is: Y= -1.735 + 0.291.X1 + 0.256.X2 + 0.247.X3 + 0.335.X4 + . From the regression equation, it can be seen that the most dominant variable affecting the increase in the number of passengers is the comfort variable with a regression coefficient of 0.335. And the R2 (R Square) test obtained the results of 0.619 or 61.9%, which means that the decision to use the services on the Sinar Jaya bus is influenced by the variables of Information systems, scheduling, facilities and comfort which is 61.9% and other factors that influence the decision. using the services of the Sinar Jaya bus by 38.1% or 0.381. Keywords: information system, scheduling, facilities, convenience, decision to use services.
| Item Type: | Article |
|---|---|
| Additional Information: | 181904183 |
| Subjects: | Transportasi |
| Divisions: | Program Studi > S1-Transportasi |
| Depositing User: | AMNI Perpustakaan Semarang |
| Date Deposited: | 18 Jan 2023 06:06 |
| Last Modified: | 18 Jan 2023 06:06 |
| URI: | http://repository.unimar-amni.ac.id/id/eprint/4894 |
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