HELDIN, WAHYU BACHTIYAR (2019) PERANAN PT.ARPENI PRATAMA OCEAN LINE Tbk. CABANG SEMARANG SEBAGAI SUB AGEN DALAM MENANGANI KAPAL TANKER LUMPHINI PARK DI DERMAGA SAMUDRA TANJUNG EMAS SEMARANG. KARYA TULIS.
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Abstract
In connection with the increasing number of incoming flow of goods in the port area everyone State of Indonesian, it is thus automatically will be the more ships that operate in the port State Indonesia. This has a negative side for shipping companies because not all shipping line has branches in each port in Indonesian. Due to limited human resources, time, implementation of loading and unloading, relevant agencies and documentation clereance ships in and out clereance of port each country Indonesian. Shipping agentcy have a duty and responsibility to provide services to the needs of their ships apply as agent, therefore the shipping agent company should establish good relationships with the agencies concerned, to facilitate the execution of its duties and responsibilities. In the daily activities of PT. Arpeni Pratama Ocean Line Tbk. Semarang branch should improve services so well that the service user is satisfied and does not switch to another company and expand the development of network marketing to increase business. The need for additional human resources (HR) at the new operation in the handling of ship agency that process of current effectively and efficiently.
Item Type: | Article |
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Additional Information: | 135110103 |
Subjects: | Ketatalaksanaan Pelayaran Niaga |
Divisions: | Program Studi > D3-Ketatalaksanaan Pelayaran Niaga |
Depositing User: | AMNI Perpustakaan Semarang |
Date Deposited: | 10 Feb 2020 08:03 |
Last Modified: | 10 Feb 2020 08:03 |
URI: | http://repository.stimart-amni.ac.id/id/eprint/1433 |
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